Senior User Researcher (Remote)

Location: Remote (East Coast-based)
Type: W2 Contract
Duration: 12 - 18 months
Pay Range: $70/HR - 80/HR

Our client, a global leader in music streaming services, is looking for a Contract Senior User Researcher to join their team. The ideal candidate will have worked in consumer-facing product research and have deep knowledge of mixed methods, including surveys and various types of interviews.
 
Responsibilities:

• Define, plan, and conduct research across mobile experience initiatives, covering the full range of methods from generative to evaluative.
• Deliver evidence-based insights that guide product strategy and UX direction in fastmoving, high-stakes bets.
• Collaborate cross-functionally with Product, Design, Data Science, and Engineering to ensure work is human-centered and grounded in real user needs.
• Represent research with senior stakeholders- bringing findings to life through clear storytelling, workshops, and live discussion.
• Synthesize across projects where relevant, connecting insights to build a coherent picture of user needs.
• Contribute to the health and capability of the broader UR team. 

Qualifications:

• Extensive industry experience and a degree or equivalent in Human-Computer Interaction, Cognitive Psychology, or a Social Science.
• Comfortable adapting quickly to shifting workflows as AI UR capabilities increase and improve.
• Skilled across a wide range of User Research methods- ethnography, contextual inquiry, usability testing, concept testing and comfortable blending them with quantitative or behavioral data.
• Able to hit the ground running in a new environment, quickly building context and trust with cross-functional partners.
• Comfortable navigating ambiguity and breaking down unstructured challenges into actionable learning plans.
• An excellent communicator, confident with senior audiences and at ease in dynamic discussion, debate, and live reasoning.
• A strong systems thinker with deep UX expertise, able to influence scalable, cohesive experiences.
  
  

Job ID: JN -042026-131175
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.