Location: Remote (US-based; EST working hours)
Type: Salaried, full-time
Compensation Range: $90k - $100k + benefits
Cella has an exciting opportunity for a Senior Account Executive at an award winning, best in class, in house creative agency at a major pharma company.
This role will focus on support of the agency's medical communications, publications and regulatory workstreams, including preclinical and clinical research, data sciences, regulatory, and medical education initiatives.
This role will be responsible for the day to day management of assigned publications accounts, including delivery of high quality, scientifically sound work, management of timelines, and stewardship of client budgets. The ideal candidate exhibits excellent communication skills, strong organizational and prioritization skills, and the ability to strategize proactively, multitask, and foster a positive team atmosphere.
Candidates must have 5+ years of relevant experience in medical communications publications, including manuscripts, posters, abstracts, podium presentations, scientific platforms, and publication extenders as well as regulatory protocols and clinical study reports within a pharmaceutical or agency environment.
Responsibilities:
Client and Publications Management
- Upholds agency-quality standards in servicing clients by establishing strong and trusted relationships with aligned clients from selected accounts.
- Leads client status meetings related to publications scope, timelines, and deliverables.
- Maintains regular client communication and ensures alignment on scope, submission milestones and expectations.
- Manages client expectations, timelines, and approved scope.
- Write thorough and actionable project briefs and client contact reports.
- Ensure estimates align to rate cards.
- Reviews key project milestones for scientific accuracy, compliance, and completion readiness.
- Ensure compliance with journal and congress formatting requirements and manage the submission process for scientific publications.
- Proactively escalates risks related to timelines, scope, compliance, or resourcing and provides practical solutions.
Project Management
- Partners with internal teams to ensure accurate execution of publications projects.
- Develops and monitors detailed project timelines; identifies and escalates scope creep.
- Monitors scoped hours and project financial health in collaboration with project management.
- Ensures Workfront project data is accurate, complete, and up to date.
- Manages status tracking and documentation in Workfront and MS Teams.
- Ensures quality control of scientific materials for accuracy, formatting, and compliance with journal/congress requirements.
- Keeps senior leadership informed of project risks and status.
- Accountable for SOW scope clarity and estimate alignment on assigned work.
Leadership
- Inspires and motivates teams to deliver high-quality, compliant scientific work, resulting in strong agency team engagement and overall client satisfaction.
- Leads by example, ensuring expectations are clear, risks are escalated appropriately, and scientific quality and compliance standards are upheld across all deliverables.
- Leads internal teams to ensure project timelines are met, quality of work is high, communication is fluid across stakeholders, and roles and responsibilities are clearly understood.
- Projects a professional, positive attitude toward peers, supervisors, team members, and clients.
- Establishes credibility and maintains a strong leadership presence both internally and externally; conveys confidence without overpromising.
- Serves as a central point of information for assigned accounts, ensuring accurate, timely communication and knowing where to obtain information when needed.
- Demonstrates sound judgment in identifying issues and knowing when and how to escalate risks or concerns.
- Acts with a passion for excellence, consistently demonstrating strategic and problem resolution minded thinking.
- Be informative, be the central point of information and know where to get the information if you do not have it.
- Understands the essential dynamics, strategies, and drivers of clients' business.
- Upholds agency-quality standards in servicing clients.
New Business/Growth
- Partners with Account Director and Senior Account Supervisor to identify opportunities to expand medical communications and publications support within existing accounts.
- Maintains and improves client relationships and retention of current account relationships.
- May assist in development and presentation of publications plans and capabilities, as appropriate.
Qualifications:
- Deep understanding of medical communications, publications, and regulatory workflows.
- Strong grasp of pharmaceutical company SOPs and Good Publication Practice (GPP).
- Familiarity with CONSORT guidelines and awareness of Sunshine Act requirements.
- Able to work in an ever-changing, dynamic environment.
- Demonstrates excellent interpersonal, client relationship, organizational, administrative, and time-management skills.
- Demonstrated ability to manage multiple scientific projects in a fast paced environment.
- Strong organizational, documentation, and risk management skills.
- Ability to communicate effectively with scientists, researchers, and internal stakeholders.
- Apply strategic thinking to all business challenges and opportunities.
- Lifelong learner, willing to learn new things and take on new challenges.
- Proficiency in MS Word, PowerPoint, Excel, publication management systems, Datavision, and Adobe Workfront preferred.
Experience
- BA/BS - scientific/medical focus strongly preferred.
- 5+ years' account management-related experience.
- 5+ years of agency experience, medical education agency experience required.
- 5+ years of pharma or healthcare experience preferred.
- CMPP certification required or strongly preferred.
Job ID: JN -042026-130590
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
