Resource Management and Delivery Operations Lead (Contract, Remote)

Location: 100% Remote US Based (CST Business Hours)
Duration: Contract (estimated through January 2027)
Hours: Full-time (40 hours per week)
Compensation Range: $53.00-$58.00 per hour (W2)

A premier agency in the marketing and communications space is seeking a Resource Management & Delivery Operations Lead to own capacity planning and optimize delivery across cross-functional teams organized into pods. In this role, you will partner directly with executive leaders to improve visibility into workloads, address operational risks, and build scalable processes that support sustainable growth.

Responsibilities:

• Develop and monitor resource capacity models across newly deployed pods spanning creative, data, strategy, and production to support efficient delivery.
• Identify operational risks and workload imbalances in real time, proactively addressing capacity constraints before they affect delivery timelines.
• Provide daily executive status reports and real-time dashboards to the Chief Delivery Officer and senior leadership to support informed decision-making.
• Lead change management and adoption of daily standups, war room protocols, and pod operating cadences.
• Develop a repeatable operational playbook to support long-term continuity and consistent execution.

Qualifications:

• 5+ years of progressive experience in PMO, resource management, or operational leadership roles.
• Demonstrated expertise in capacity planning across cross-functional teams and supporting organizational design or operating model rollouts.
• Proven ability to develop executive-ready daily reporting workflows and communicate actionable insights to C-suite leadership.
• Strong change management and communication skills.
• Bachelor's degree in Business, Management, or a related field.
  
  

JOBID: 102026-164245
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.