Location: Portland, Oregon
Job Type: Contract
Compensation Range: $90 - 100 per hour
We are seeking a Digital Product Manager to sit at the critical intersection of user experience, technology, and commercial strategy. In this high-impact role, you will be responsible for translating overarching business priorities into a structured, executable plan of work. You will champion the digital experience by maintaining a high-quality product backlog, coordinating complex releases, and establishing rigorous measurement frameworks designed to drive conversion optimization and revenue growth.
As a central cross-functional leader, you will navigate enterprise relationships across IT, Data/Analytics, Marketing, eCommerce, and Sales/Trade, while also managing external agency, vendor, and SEO partnerships. If you are a data-driven strategist who excels at turning user insights into commercial velocity, we want you to lead our optimization roadmap.
Responsibilities:
1) eCommerce Roadmap Support & Product Planning
- Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives.
- Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans.
- Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators).
- Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance.
2) Backlog Ownership & Agile Delivery Cadence
- Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives.
- Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners.
- Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches.
- Identify risks and trade-offs, providing clear options and impact assessments to support decision-making.
3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce)
- Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling:
- CMS (AEM):
o Content authoring workflows, landing pages, campaign pages, and storytelling experiences
o Homepage, category pages, and inspiration content to support conversion and brand engagement - DAM:
o High-quality imagery and asset governance to support product merchandising and visual storytelling
o Metadata and tagging for improved asset discoverability and reuse - PIM:
o Product data quality (dimensions, finishes, applications, pricing where applicable)
o Enrichment workflows to support product detail pages (PDPs) and filtering
o Syndication readiness across channels - eCommerce / Merchandising:
o Product discovery (navigation, search, filtering)
o PDP optimization (content, cross-sell, sample ordering flows)
o Category merchandising and promotional capabilities - Analytics:
o Measurement frameworks for conversion funnels, product performance, and content engagement - Partner with IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards.
- Monitor platform health, site performance, and incident resolution.
4) Digital Tools & Commerce Enablement
- Support implementation of tools that enhance eCommerce operations and customer experience, such as:
o Product sampling workflows.
o Trade account experiences and pricing visibility.
o Lead generation and showroom appointment tools.
o Content and merchandising workflows. - Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales).
- Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness.
- Ensure tools integrate seamlessly with existing systems and support measurable outcomes.
5) Measurement Enablement & Performance Insights
- Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance).
- Partner with Data & Analytics to ensure accurate event tracking and taxonomy.
- Provide reporting and insights on:
o Customer journeys and drop-off points.
o Product and category performance.
o Content effectiveness and merchandising impact. - Support ongoing optimization efforts (CRO, SEO, and content strategy).
6) Change Adoption & Enablement
- Develop release notes, user guides, and training materials for eCommerce and content teams.
- Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools.
- Establish feedback loops with users to continuously improve workflows and site performance.
Qualifications:
- Bachelor's degree in Business, Information Systems, IT, Analytics, or equivalent experience preferred.
- Minimum of 4+ years of experience in digital product management, eCommerce product ownership, or digital platform delivery.
- Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery.
- Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels).
- Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred.
- Strong ability to translate between business (merchandising, marketing, sales) and technical teams.
- Familiarity with product data, catalog management, and content-driven commerce experiences.
- Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms).
JOBID: 052026-133247
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
