Location: Telecommute
Job Type: Contract
Compensation Range: $34 - 39 per hour
We are seeking talented Social Media and Communities Managers on behalf of our client in the Information Technology and Networking industry. The Social Media and Communities Manager will be responsible for amplifying the brand's voice and driving engagement within the Mid-market and SMB (Small and Medium Business) segments. This role focuses on supporting global sales motions by fostering meaningful connections with customers, partners, and distributors.
Location/Commutability: This position is Fully Remote (USA). Candidates must be based in the United States and able to work effectively in a virtual environment across multiple time zones.
Responsibilities:
- Strategy & Narrative Development: Design and execute comprehensive social media strategies and compelling narratives that highlight the value of networking, cybersecurity, and AI-powered software solutions.
- Content Management: Develop and maintain a global social media content calendar, ensuring brand consistency and alignment with overarching marketing objectives.
- Community Moderation: Actively foster and moderate online communities; engage with industry influencers, partners, and customers to build long-term brand loyalty.
- Competitive Intelligence: Perform deep-dive analysis of competitor social media and community strategies to identify differentiators and opportunities within the B2B tech landscape.
- Cross-Functional Collaboration: Partner with Global Sales, Product Marketing, Revenue Marketing, and Corporate Communications to ensure social content supports lead generation and accurate technical messaging.
- Channel Monitoring: Supervise social media channels for emerging trends and real-time engagement opportunities, providing timely and professional responses.
- Performance Analytics: Track, analyze, and report on key performance indicators (KPIs). Translate data-driven insights into actionable optimization strategies for future campaigns.
- Process Optimization: Build, document, and implement new operational processes to improve the efficiency of global social media programs.
Qualifications:
- To be considered for this role, candidates must demonstrate a high degree of discipline and experience in complex B2B environments.
- Professional Experience: Minimum of 4-8 years of experience in social media management, community management, or digital marketing.
- Industry Expertise: Proven track record working within the Networking, Cybersecurity, Cloud/Software Development, or AI-powered solutions sectors.
- B2B Proficiency: Extensive experience managing social channels for a technology company, specifically targeting Mid-market or SMB audiences.
- Strategic Capability: Demonstrated ability to build, trial, and deliver new social strategies and program management frameworks from the ground up.
- Communication Skills: Exceptional written and verbal communication skills, with a focus on professional storytelling and the ability to simplify complex technical concepts.
- Technical Literacy: Strong understanding of social media platforms, enterprise-level analytics tools, and content best practices.
- Soft Skills: Must be comfortable navigating ambiguity, influencing cross-functional teams without direct authority, and working in a highly collaborative, fast-paced global environment.
- Education: Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.
JOBID:052026-132447
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
